Now, pay property tax using WhatsApp

Hyderabad: COMMISSIONER and Director of Municipal Administration (CDMA), Telangana, has launched a dedicated WhatsApp channel to ease the process of tax payment for citizens across the region. This service will be free-to-use and will also function as a source for up-to-date information about tax dues.

People can send a 'Hi' to CDMA, Telangana's official WhatsApp account on +91 90002 53342, to easily access these services and pay their taxes conveniently. 'CDMA, Telangana Property Tax Module' is an automated 'chatbot' service which has allowed citizens to substitute visits to the municipal office, enabling contactless transactions in view of the Covid-19 pandemic and also expected to significantly boost Tax collections.

"With close to 20 lakh property tax assessments across urban local bodies, our citizens are still paying their taxes through POS machines, or citizen service centres. In line with our Digital Telangana Initiatives, we have introduced a citizen service on WhatsApp that has already yielded positive results and feedback," said, KT Rama Rao, Minister for Municipal Administration and Urban Development.

"We would like to thank the WhatsApp team for their help in setting up this service. We will continue to add more services like payment of water bills, and other day-to-day municipality services on CDMA's WhatsApp chatbot to ensure these services remain resourceful to citizens," he added.